Last Updated: July 24, 2025
SanjogMatrimony.in (“we,” “us,” or “our”) is committed to protecting the privacy and security of our users who use our matrimonial services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website, sanjogmatrimony.in (the “Website”), and our services.
1. Information We Collect
We collect the following types of information to provide and improve our matrimonial services:
a. Personal Information
- (i) Profile Information: When you register or create a profile, we may collect details such as your name, age, gender, caste, religion, marital status, education, occupation, income, family details, physical attributes, contact information (e.g., phone number, email address), and photographs.
- (ii) Preferences: Partner preferences, such as age range, location, education, and other criteria you specify for matchmaking purposes.
- (iii) Identity Verification: Government-issued ID details (e.g., Aadhaar number, PAN card) for verification purposes, if provided voluntarily.
- (iv) Payment Information: Billing details, such as credit/debit card information or bank account details, for premium services or subscriptions.
b. Non-Personal Information
- (i) Usage Data: Information about how you interact with our Website, including IP address, browser type, device information, pages visited, and time spent on the Website.
- (ii) Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze Website usage, and deliver personalized content.
c. Communication Data
- (i) Messages, inquiries, or feedback you send through our Website or customer support channels.
- (ii) Interaction details with other users, such as profile views, likes, or chat history (if applicable).
2. How We Use Your Information
We use your information to provide, personalize, and improve our matrimonial services, including:
- (i) Creating and managing your profile for matchmaking purposes.
- (ii) Matching you with potential partners based on your preferences and profile details.
- (iii) Verifying your identity to ensure the authenticity of profiles and prevent fraud.
- (iv) Processing payments for premium services or subscriptions.
- (v) Communicating with you about account updates, matches, promotions, or customer support inquiries.
- (vi) Analyzing Website usage to improve functionality, user experience, and services.
- (vii) Complying with legal obligations under Indian laws, such as the Information Technology Act, 2000, and applicable data protection regulations.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following cases:
- (i) With Other Users: Certain profile details (e.g., name, age, caste, education, preferences) are shared with other users to facilitate matchmaking, as per your privacy settings.
- (ii) Service Providers: We may share information with trusted third-party service providers (e.g., payment processors, cloud storage providers, or analytics tools) who assist in operating the Website and delivering services. These providers are bound by confidentiality agreements and applicable data protection laws.
- (iii) Legal Compliance: We may disclose information if required by law, court order, or government authority, or to protect our rights, safety, or property.
- (iv) Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with notice to you and in compliance with applicable laws.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:
- (i) Encryption of sensitive data during transmission (e.g., SSL/TLS).
- (ii) Secure storage of data on servers compliant with industry standards.
- (iii) Access controls to limit data access to authorized personnel only.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
5. Your Choices and Rights
You have the following rights regarding your personal information:
- (i) Access and Update: You can access and update your profile information through your account settings.
- (ii) Delete: You may request deletion of your account and personal information by contacting us, subject to legal retention requirements.
- (iii) Opt-Out: You can opt out of promotional communications by following the unsubscribe instructions in our emails or contacting us.
- (iv) Privacy Settings: You can control which profile details are visible to other users through your account settings.
To exercise these rights, please contact us at support@sanjogmatrimony.in
6. Cookies and Tracking Technologies
We use cookies to enhance your experience, such as remembering your preferences and login details. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain Website functionalities.
7. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes. Inactive accounts or data no longer required may be deleted, subject to applicable laws.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us immediately.
10. International Data Transfers
Our services are primarily hosted in India. If you access our Website from outside India, your information may be transferred to and processed in India, in compliance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website or via email. Your continued use of the Website after such changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at support@sanjogmatrimony.in . We will respond to your inquiries promptly and in accordance with applicable laws.
